Australian owned and based

Available 24/7

Acess to new Tools and Equipment

An External View

User self-help portal

Quality Staff that solve complex IT problems

Multiple points of entry (phone, web)

Control costs and save money

Service Desk

The Presilient Service Desk provides a single point of contact for all users and is core to the Managed Services offered by Presilient.

Our Service Desk provides our customers a sophisticated and seamless way to receive, manage and resolve issues.  Service desk services are available up to 24×7, depending on business needs.

Capabilities also include extensive management reporting, self-help and knowledge bases, multiple points of entry (phone, web portal), end-to end call ownership through to completion, and the ability to interface to many other companies and service desk systems.

Contact Us for more info